“Free delivery for orders above 1000 AED for Dubai and Sharjah, and for orders under 1000 AED a delivery fee of 150 AED applies.”

Returns

·         Returns accepted within 30 days of receiving your order.

·         Items must be unused, in original condition, and with proof of purchase.

·         To request a return, email customercare@kitandkaboodle.com.

·         Approved returns will receive a return shipping label and instructions.

·         Returns sent without prior approval will not be accepted.

Damages & Issues

·         Please check your order upon delivery.

·         Contact us immediately if items are defective, damaged, or incorrect.

Exceptions

·         Sale items and gift cards are non-returnable.

Exchanges

·         The fastest way to exchange is to return your item and place a new order once the return is accepted.

European Union Customers

·         Orders shipped to the EU are eligible for a 14-day cooling-off period, during which you may cancel or return your order for any reason.

Refunds

·         Once inspected, you’ll be notified if your refund is approved.

·         Approved refunds are processed within 10 business days to your original payment method.

·         If more than 15 business days pass without your refund, please contact us.